Common queries answered
Frequently asked Questions
Orders made before 2PM on business days. Weekend / holiday orders will be processed the next business day.
Orders usually take 2-5 days to arrive, depending on location.
Yes, proof of ID will be requested upon arrival of your order. Your ID must match the information on the shipping label.
Once an order has been processed the shipping address cannot be changed. If an order is placed and you made a mistake on the delivery address, please contact us immediately by phone 1 780 992 9816 within business hours.
Yes, after your order is processed you will receive a Canada post tracking number.
All orders will receive a tracking number which can be checked via Canada post tracking service.
For questions or inquires about your orders you may e-mail us at contact@fortvapeshop.com.
Products bundled in one order will be delivered in one package. If separate packages are required please make separate orders.